6 Ways to Fix the Apex Legends Infinite Loading Screen Bug on a Windows PC (2024)

Here we look at how players can fix the widely reported Apex Legends Infinite loading screen bug on Windows 11/10 PCs. Does Apex Legends get stuck on the loading screen when you start the game? If so, check out the troubleshooting methods for fixing the Apex Legends stuck on loading screen issue.

Many players (primarily Steam users) have reported an infinite loading screen issue that occurs when they try to play Apex Legends on Windows PCs. When this issue arises, Apex Legends gets stuck on the loading screen every time a player launches the game. Consequently, players can’t play the game because it doesn’t start. This can sometimes be a server-side issue, but players often need to apply resolutions to resolve the issue. These are some ways you can fix the Apex Legends infinite loading screen error on a Windows 11/10 PC.

Read also: 5 Ways to Fix the Apex Legends Easy Anti-Cheat Error on a Windows PC

Remove Non-Essential USB Devices

This is a very simplistic potential fix players have confirmed can fix the Apex Legends infinite loading screen bug. To apply it, remove all non-essential USB devices connected to your PC, such as flash drives and USB hubs. Try launching and playing Apex Legends without any unneeded USB devices connected.

Run Apex Legends in Compatibility Mode

Some players have fixed the Apex Legends infinite loading screen issue by running the game with Windows 7 compatibility. Steam players can set Apex Legends to run in compatibility mode like this.

1. Bring up Steam and click on its Library tab to view your games collection.
2. Right-click Apex Legends to select a Properties option for that game.
3. Select Local Files and click Browse.
4. Right-click the r5apex.exe file in the Apex Legends folder that opens and select Properties.
5. Click Compatibility to view settings on that tab.
6. Select Run this program in compatibility mode and Windows 7 on the menu.
   

   The Compatibility tab

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7. Click Apply to save the selected Windows 7 compatibility mode option.
8. Select OK to close the r5apex Properties window.

If you’re an EA Desktop user, you can open the Apex Legends game folder from the Library tab in that software. Click Apex Legends in your installed game list within that tab. Press the Manage button to select the View properties and Browse options. Then set the r5apex.exe file to run in compatibility mode from its installation folder as instructed above.

Disable Full-Screen Optimization for Apex Legends

Although full-screen optimization is supposed to optimize gaming performance, it can sometimes have unwanted side effects. A few players have said disabling full-screen optimization for Apex Legends can fix that game getting stuck on the loading screen. To disable that feature, open the Compatibility tab for the r5apex.exe file as outlined for resolution two. Select the Disable fullscreen optimizations setting on that tab and click Apply > OK.

Verify the Apex Legends Game Files

The Apex Legends infinite loading screen issue often arises because of corrupted or missing game files. Verifying the Apex Legends game files within the Steam or EA Desktop app will probably repair corrupted or missing files for that game. To repair Apex files in Steam, bring up the Local Files tab in Steam, as instructed in steps one to three of resolution two, and select Verify integrity of game files.

You can apply the same potential resolution with the EA Desktop app by clicking the Library tab in that software. Click Apex Legends in the Library tab and select Manage > Repair. This will start a verification scan for which you’ll see a progress bar on the left of the EA Desktop app window.

Select Apex Legends in Easy Anti-Cheat

The Apex Legends infinite loading screen bug can sometimes occur because of issues with the Easy Anti-Cheat Service. That service needs to be set for the Apex Legends game. So, try selecting Apex Legends within the Easy Anti-Cheat software like this.
Launch the Steam gaming client and select Library.

1. Click Apex Legends with the right mouse button to select Manage > Browse local files.
2. Open the EasyAntiCheat folder from the Apex Legends directory.
3. Double-click the EasyAntiCheat-Setup file.
4. Select Apex Legends on the drop-down menu in Easy Anti-Cheat.
   

   The Easy Anti-Cheat window

5. Click Repair Service.
6. Press the Finish button.

EA Deskop app users can access the required game folder by selecting the Manage > View properties > Browse options for Apex Legends from the Library tab. Then follow steps three to seven to select Apex Legends in Easy Anti-Cheat and repair the service.

Flush the DNS Cache

Flushing the DNS will clear domain name system data and refresh the cache. This network-related resolution has fixed the Apex Legends infinite loading screen bug for some players. You can flush the DNS cache data as follows.

1. Press the Windows logo + S keyboard shortcut and input a CMD search phrase.
2. Click Run as administrator for the Command Prompt search result found.
3. Type ipconfig /flushdns into the Command Prompt and press Enter to execute.
   

   The flush DNS command

4. Exit the Command Prompt and select the Windows Restart option.

Other Ways to Fix the Apex Legends Infinite Loading Screen Bug

If Apex Legends still gets stuck on loading, there are a few other possible fixes worth trying. These are other troubleshooting methods that might work:

• Turn off the Windows or third-party software firewalls.
• Disable Steam’s overlay feature.
• Reinstall the Apex Legends game.

Applying those potential resolutions will usually fix the Apex Legends infinite loading screen bug on Windows PCs. They’re not necessarily guaranteed troubleshooting methods, but many players have fixed Apex Legends getting stuck on the loading screen with the resolutions above.